Smith’ impressive track record and excellent background were acquired from his experience working in different industries and capacities including finance, information technology, telecommunications, business development, and operations.
Rick Smith is the present Chief Executive Officer of Securus Technologies, a position he assumed in July 2008. Rick Smith was selected to head Securus Technologies because he was the right person for the role. He had the experience, drive, and focus required to lead the company. Today, Securus is a premier services provider to correctional, public safety, and law enforcement agencies in the United States.
Rick Smith holds several academic qualifications and degrees including engineering bachelor’s and master’s degrees from the State University of New York. He also holds a University of Rochester’s Master of Business Administration from its Simon School. Additionally, Smith has an associate’s degree from the Rochester Institute of Technology.
Between 1972 and 1998, Smith held several top positions at Global Crossing North America Inc. These include Chief Information Officer and controller. He was also the President of the Frontier Information Technologies Company, a vice president at Midwest Telephone Operations, and an Operations Director for the Network Plant.
Smith started working for Eschelon Telecom Inc. in 1998 as the Chief Financial Officer. In 2000, Smith was elected the company President and later promoted to the position of CEO. During his tenure, Eschelon Telecom Inc.’s revenue grew from $30 million annually to over $350 million. In 2005, the company successfully issued its IPO.
Smith remained at Eschelon Telecom Inc. until 2007 before leaving the company. The next year, he was hired as Securus Technologies’ next President and Chief Executive Officer. In 2009, he was promoted to the role of company chairman.
Securus Technologies provides a broad range of security-related services to North American-based agencies dealing with correctional, law enforcement, and public safety. Some of the services that the company offers the corrections community include public information, monitoring, incident management, communications, emergency response, investigation, inmate self-service, and biometric analysis.
When Rick Smith took over the reins of the company, its biggest competitor was Global Tel Link. To counter the competition, Securus developed and rolled-out numerous products and services that received a positive market reception. Today, it boasts of more market products and services than any other close competitor.
Under Smith’s able leadership, Rick Smith Securus has invested a whopping $600 million in patents, acquisitions, and technologies from 2013 to 2016. This has allowed Securus to carve out a significant market niche in the industry. It runs a domestic call center that is manned by Securus Staff and enjoys over 600 percent efficiency compared to its competition. It also boasts of the largest VOIP Corrections calling platform in the globe. Smith is keen to make Securus the Premier corrections’ services provider in the country. Visit securustechnologies.com for more info.